Customer Service

We pride ourselves on our customer service. We are always willing to assist you with any problems, issues, complaints or compliments you may have. Please contact us during our customer service hours. We will respond as soon as possible.

Email: support@dogwithabag.com

Sizing
We strive to provide accurate sizing information for all our products. Due to differences in manufacturer's sizing and product specifications, we highly recommend you measure your pet precisely to ensure an accurate fit. It is not reliable to purchase our items based on your pet's breed or weight. All our dog clothes, dog collars, dog carriers, and other pet products are sized in inches. Please see our Sizing Guide for more information or contact us at support@dogwithabag.com if you need assistance with sizing.

Product Availability
Occasionally, we may take your order and consequently discover that the item is not available for shipping (i.e., it is backordered, sold out, damaged or defective). In such cases, we will notify you via email of the status and do our utmost to fulfill the order as soon as possible. You will also have the option to cancel the order.

Product availability is subject to change without notice. We do our best to correct errors when discovered, and we reserve the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions (including after an order has been submitted).

Order Status

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